Sat. May 28th, 2022

Microsoft is working on a new update for Teams that will make it even easier to make and receive calls using its online collaboration tool.

Besides video conferencing and workplace chat, Teams can also be used to make and receive calls the same way you would with a business phone system. This is especially useful for call queue agents who need to route calls to other people in their organization who can help with a particular issue or question.

By Admin

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