Highlighting emergency calls through Microsoft Teams should soon be much easier thanks to a new service update.
The video conferencing platform will soon allow administrators to create customizable banners within Microsoft Teams that will alert users when an emergency call is received.
This should help these calls stand out to users immediately, especially if their attention is split between a number of other tasks.
Microsoft Teams Emergency
In its official entry on the Microsoft 365 roadmap (opens in a new tab)the company notes that users will be able to acknowledge their admin’s message by clicking the banner in a Microsoft Teams call.
This will allow administrators to word or phrase the alerts however they wish, which could be extremely convenient for schools or industrial customers, who might have entirely different emergency categorizations.
The feature is still in development at the moment, but Microsoft has set an expected release date for April 2022, which means it could arrive soon.
Upon launch, the feature will be available to Microsoft Teams users worldwide on desktop and Mac platforms.
The news is part of a long series of improvements and upgrades to Microsoft Teams in recent months, as the company seeks to ensure that hybrid and remote workers are still able to get the most out of it. of its collaboration tool.
Perhaps more helpfully, Microsoft recently revealed that Teams users will soon be able to turn off notifications (opens in a new tab) while they’re on a videoconference or don’t want to be disturbed.
Along the same lines, another upgrade is the addition of chat bubbles so that users don’t miss private messages sent during a video call, both 1:1 or as part of a video call. a group call.
Recent figures from the company suggest that Microsoft Teams now has more than 270 million monthly active users (MAUs), as the hybrid working age continues to drive the platform forward.