Microsoft wants to give your SMB free one-on-one tech advice

Microsoft launches one-on-one advice service it says will help the UK small enterprises meet their technological needs.

The business advisory service will be managed by Microsoft product specialists at the Microsoft Experience Center in London.

The announcement follows a recent price increase to Office 365 described by the tech giant as the first “substantial price update to Office 365” since the launch of its productivity suite just over a decade ago.

What’s in it for small organizations?

UK-based small organizations that want to benefit from the new program can visit Microsoft’s site business consultancy website and book an individual appointment.

These organizations will be able to connect online with a product specialist via video, chat, or audio call, who Microsoft says will be able to listen to their needs, answer questions, and provide customized solutions.

Additionally, these organizations will also be able to have an in-person consultation at the Microsoft Experience Center during business hours, without making an appointment first.

Microsoft says that after finding the appropriate business solutions during the consultation, it will help these organizations through the configuration and deployment process.

Consultations with Microsoft are available between 9 a.m. and 6 p.m., Monday through Friday, and last up to an hour, although follow-up calls can be booked with the same product expert.

Users will be able to create a reservation on behalf of someone else, but the account holder must be 18 years or older and participate in the consultation call in order to proceed with the reservation.

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Microsoft has also partnered with InSignLanguage to provide British Sign Language interpreters for these consultations in Microsoft Teams, while captions can also be turned on during the conversation.

“We recognize that organizations across the UK may need more personalized support as we emerge from the COVID-19 pandemic and ways of working change,” said Joy Attuh, Senior Hub Manager at Microsoft UK. “The free business consulting service can aid digital transformation plans by deploying cloud-based technology tools and services, such as Microsoft 365 and Dynamics, to empower employees and unlock growth. »

“Microsoft will be there every step of the way to answer questions and guide customers in finding the solutions they need.”

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