Windows 11 still struggles to convince users to upgrade, but it only has itself to blame

Despite all the hype behind Microsoft’s latest operating system, it seems to be struggling to get users to upgrade several months after its release.

According to a survey by market analyst AdDuplex for April 2022, Windows 11 saw month-over-month growth of less than 0.4%. That puts it at a total userbase of 19.7%, up from 19.4% last month. Meanwhile, Windows 10 21H2 has a total install base of 35% while Windows 10 21H1 is installed on an additional 26.4% of Windows PCs.

Another study by Lansweeper, an IT asset management company, found that there were more PCs in their study running Windows XP (1.71%) than Windows 11 (1.44%).

However, it’s important to note that only 60,000 Windows 10 and 11 PCs were part of the AdDuplex survey, and that only included PCs running AdDuplex software in the first place. The Lansweeper study also used a very small sample, so take all of this data with a grain of salt.

TechRadar has reached out to Microsoft for comment on the Windows 11 install base and we’ll update the story if and when we hear from the company.


Analysis: Why is Windows 11 not making its way?

There are several possible reasons for the weak usage share growth this month, as well as the low total percentage of users with Windows 11 overall.

By far the most pressing issue is the stringent installation requirements, including a Trusted Platform Module (TPM) 2.0 cryptoprocessor. This would force many businesses and casual consumers to upgrade their PCs to at least an 8th Gen Intel processor or an AMD Zen+ or Zen 2 processor. It’s not even something that many out-of-the-box users will consider doing. It’s also an expensive and difficult proposition given the ongoing component shortages.

It even appears to be a problem with Microsoft itself, as a program manager was caught running an unsupported PC during the Windows Insider webcast.

Windows 11 also has interface issues such as the location of the taskbar, the Start menu being a weird mix of Windows 10 and a touch interface, the search app launching alongside the Start menu when research, etc.

Another problem is the increasing amount of data sharing with Microsoft, with no way to turn it off unlike Windows 10. And the tech giant is increasingly in a rush to use its services, like being prompted to create a Microsoft account, using OneDrive online storageand being bombarded with messages to try Microsoft Edge if you install other browsers instead.

Overall, users seem to be voting with their PCs, and Windows 11 has a ways to go to win over a lot of people.

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